Wired/Wifi Networking Terms & Conditions

1. AGREEMENT
The following terms apply to your use of the RTC Internet Wired/WiFi Networking service in conjunction with RTC Internet High Speed Internet Service. You are bound by the RTC Internet DSL Service Agreement, along with the following terms:
2. TERM
RTC bills one month in advance for all services. If you sign up or disconnect in the middle of a billing period, your charges may be pro-rated. There is no contract required when signing up for RTC Internet’s networking package.
3. CANCELLATION
    Cancellation of the service can only be made by the person whose name is on the account. If you disconnect in the middle of a billing period, your charges may be pro-rated. If you fail to return the leased equipment, you will be billed the following amounts for the equipment:
• Router - $100
• Wifi Adapter - $60
• Wired Adapter - $60
4. HARDWARE REQUIREMENTS
For PC: Windows 98 & 98se, Windows ME, Windows NT (4.0 Workstation with Service Pack 3 or higher), Windows 2000, and Windows XP (no server versions of NT 4/Windows 2000 supported)
For Macintosh: Limited Macintosh support is available
5. TECHNICAL SUPPORT POLICY
Due to the wide range of hardware and software configurations and compatibility, it may not be possible for RTC Internet to provide technical support for your current set of products. In certain circumstances, it may be necessary to refer you to the manufacturer of your hardware or software vendor for technical support of their products. RTC Internet will use its best effort to provide support for the following configurations:
• One network configuration
• Equipment leased by RTC Internet
• The range (or radius of coverage) of up to 75 feet for wireless devices in most situations (your local radio/microwave interference may inhibit performance, see details below)
Support for configurations that fall outside these parameters may be available through RTC Internet’s professional services consulting group at then prevailing rates and charges.

RTC Internet will not be able to provide technical support for the following:
• Network Faxes or Scanners
   
• Ethernet Printers
   
• Inter-operating-system file sharing (i.e. do not support NT <-> 9x, 9x <-> Mac, Mac <-> NT)
   
• "Traveling" network machines, Local LAN support only (users should record their Home Network settings for their “traveling” laptops, as settings to use other networks will usually be different.)
• Customer hosted Internet server support (FTP, POP, SMTP, HTTP...)
   
• Interference to a wireless LAN due to other products transmitting energy in the same frequency system (i.e. microwaves, multiple/neighboring wireless LANs, etc...)
   
• Multiple Home Network setups
6. PAYMENT
Prices are subject to change at any time. You agree to pay the following:

$9.95/mo - Wireless Networking plan
$3.00/mo - Wireless Additional NIC

  $6.95/mo - Wireline Networking plan
$1.50/mo - Wireline Additional NIC

  Includes connections to two computers. Additional computers may be added for a small additional monthly fee.


Last Updated Monday, July 18 2005 @ 01:21 PM EDT