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What is Xbox Live?

Xbox Live is the online gaming component of Microsoft's Xbox console. It allows users to play multiplayer Xbox titles and download updated content for select games by using your existing internet connection.

Xbox Live Requirements

To use the Xbox Live service, you will need the following:

Microsoft Xbox Game Console
Broadband Internet Connection (Quickserv DSL)
Xbox Live Account (purchased from your local video game retailer)

Walkthrough

If you have a computer also, you must either have a router or being paying for a 2nd MAC address
1. Contact 965-2301 to add a 2nd MAC Address ($5 Monthly fee)
2. You will need to contact Ringgold Telephone Company’s technical support (965-2301) to put your router’s MAC address online for your account if you have not already done so. A current list of Xbox Live compatible routers can be found at http://www.xbox.com/en-US/live/connect/routerlanding.htm
Before you connect your Xbox console to your router, make sure your router, DSL modem, and Xbox are all powered off
Take an Ethernet cable and run it from the modem into the “Internet” or the “WAN” port on the back of the router.
Plug your computer into any of the 1,2,3,4 ports on the back of your router.
Repeat step 4 for the Xbox console.
Power on your modem and wait 15 seconds
Power on your router and wait 15 seconds
Power on your Xbox without a disc in it.
Click on “Xbox Live” on your main Xbox dash board
Click on the “New Account” button.
Click on the “Continue” button
Choose US as your billing region
Read and Xbox Terms of Service and click Okay if you agree with them
Choose your gamer tag and enter your of birth
1. Your gamer tag will be what is used as your gamer name across all Xbox Live games. This name is permanent so choose wisely.
2. You must have been born before 1993 to be an Xbox Live account holder
Click on the “Continue” button 2 times.
Enter your Xbox Live subscription code
Enter your credit card information
1. Xbox live is an automated payment service
2. After your account runs out, your credit card will automatically be billed unless you call Xbox customer support (1-800-469-9269) to cancel the account.
Enter your billing address.
1. This address must match the address that is on your credit card
The remaining couple of steps are mainly asking about if you want to be able to download “premium purchases”. They are game extras that usually cost $4.99 one time. They include such things as extra levels or extra cars
1. The credit card on the account will be charged for the premium purchases.
Once the setup wizard is complete, enter your favorite Xbox Live compatible game to begin playing online!

Troubleshooting

For general support issues with Xbox Live, go to the official Microsoft Xbox Live Support Page.

* Ringgold Telephone Company offers no support for Xbox other than what is listed here. You will need to contact Xbox Customer Care at http://www.xbox.com/en-US/support/default.htm for further support.

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