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Fatal Flaw: Why 911 centers are behind on tracking cell phone users

911 Call Centers Behind on GPS Tracking

If you call 911 from a cell phone, there's a chance help may not be able to find you.

Hamilton County's Executive Director for Emergency Communications John Stuermer says less than half of calls made from a cell phone actually give your location.

"People should be concerned and we in the industry are very frustrated," Stuermer said.

When you call 911 from a landline it will show your exact address and phone number.

When cell phones became popular in the 1990's Stuermer says it made finding people difficult.

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