We're proud of what our customers have to say about our service.
April 17, 2008
Melanie D.
"I would like to compliment your technician, Billy Crisp, on a job well done. I had DSL issues last night and NexTV issues this morning. Billy was able to troubleshoot the problems over the phone and get my equipment up and running. I appreciate his professionalism and the way he explained everything to me so well."
April 17, 2008
Lee W.
"Your technician, Billy Crisp, did an outstanding job on our trouble call. He is trustworthy and very respectable as well as being a great technician. He was able to find the problem with my modem, and no one else had been able to find the problem! He has done an outstanding job and never leaves before the job is complete. He puts his heart and soul in whatever he is doing and is an awesome person."
April 17, 2008
Sandy H.
"I would like to let you know how much I appreciate Marilyn Fulmer, CSR, for being so helpful with my phone issues. She went beyond the call to help me!!"
March 5, 2008
Anonymous
"RTC has been a large part of the reason I stayed in Georgia! When I had alot of hosptial bills after an eye infection, RTC was kind enough to extend the time for me to pay my bill over several months in a row. I am sure those companies that offer $25 for unlimited local and long distance calls would not be that considerate. When my cat knocked over a glass of water on my modem, the men in the internet department spent days revamping my telephone system. I am also a New Orleans Baptist Theological Seminary student. When my computer completely crashed, after I had just returned home from the hospital, Greg in the Call Center, worked on my computer until it was completely restored. Other people had told me it was completely destroyed and it was cheaper to buy another one. The service was only $95, but I know he spent many hours on getting it back on line to take an exam for NOBTS. I had time to pay the bill on the next telephone bill at a time when I did not have any money and I would have flunked out of the seminary!! "
March 5, 2008
Donna B.
"I had a security system insalled and I want to compliment Bobby Howard and Josh Trivett on a job well done. They were very personable and explained everything they were doing. I was impressed they cleaned up so nicely as some companies come in your home and leave a mess. I really appreciate the fact that they cleaned up after themselves. Thank you RTC for providing such great service!"
- Fiber User Network
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